ARC and the Research Data Management team (Library Services) run regular drop-in sessions for all research staff and research students, providing digital research support, troubleshooting and advice.
We have now resumed face to face drop-in sessions; if you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.
If you are unable to visit us in-person and would like to meet online via Microsoft Teams instead, please email arc@ucl.ac.uk with a short summary of the problem beforehand so we can arrange a call with someone from the relevant team(s).
Upcoming sessions
Date | Time | Location |
---|---|---|
Tuesday 18th June 2024 | 11am - 12pm | 40 Bernard Street (UCL Careers), Room 204 |
Tuesday 2nd July 2024 | 11am - 12pm | Charles Bell House, G03 (Seminar Room 1) |
Tuesday 16th July 2024 | 11am - 12pm | Charles Bell House, G03 (Seminar Room 1) |
Tuesday 30th July 2024 | 11am - 12pm | Charles Bell House, G03 (Seminar Room 1) |
Research Programming Hub
If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.
Documentation and Guides
- Research Computing Documentation (for Myriad, Kathleen, Thomas, Michael and Young)
- Using GitHub
- Research Data Storage Service FAQs
- Research Data Repository Documentation
- Electronic Research Notebook FAQs
- Research Data Management Guides
- Research Publications Service FAQs
- IRIS FAQs
- Data Safe Haven User Guide
Support email addresses
- Research Collaborations ARC.Collaborations@ucl.ac.uk
- Research Computing Services rc-support@ucl.ac.uk
- Research Data Stewards/Research Data Storage Service researchdata-support@ucl.ac.uk
- Research Data Repository researchdatarepository@ucl.ac.uk
- Data Science Consultancy ARC.datascience@ucl.ac.uk
- Electronic Research Notebook ern-support@ucl.ac.uk
- Research Publications Service rps-support@ucl.ac.uk
- IRIS iris-support@ucl.ac.uk
- Data Safe Haven (getting access) infogov@ucl.ac.uk
- Data Safe Haven Consultancy rsdg-dsh@ucl.ac.uk
- Data Safe Haven Support dsh-support@ucl.ac.uk
- Medical Imaging Research Software Group/XNAT Service arc.medical-imaging@ucl.ac.uk
- General queries arc@ucl.ac.uk