Collections copyright takedown procedure

How to request removal of an item from UCL Culture Collections Online

UCL Culture is committed to making digitised content available online. Although every effort has been made to identify and contact rights holders, we recognise that sometimes material published online may be in breach of copyright laws, contain sensitive personal data, or include content that may be regarded as obscene or defamatory.

If you are a rights holder and are concerned that you have found material on UCL Culture Collections Online for which you have not given permission, or that is not covered by a limitation or exception in national law, please contact us in writing stating the following:

1.    Your contact details.
2.    The object number and any other relevant descriptive information for the material, sufficient to identify it without ambiguity.
3.    The full URL where you found the material.
4.    Proof that you are the rights holder and a statement that you are the rights holder or are an authorised representative.

Contact Details:

UCL Culture
Fourth Floor, Bidborough House
38-50 Bidborough Street
London 
WC1H 9BT
museums@ucl.ac.uk 

Upon receipt of notification, the ‘Notice and Takedown’ procedure is then invoked as follows:

1.    We will acknowledge receipt of your complaint by email or letter and will make an initial assessment of the validity of the complaint within fifteen working days.
2.    Upon receipt of a valid complaint the material will be temporarily removed from the website pending an agreed solution.
3.    The complainant and the contributor will be encouraged to resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:
o    The material is left unchanged, or
o    The material is replaced with changes, or
o    The material is permanently removed.
4.    If the contributor and the complainant are unable to agree a solution, the material will remain unavailable through our repository until a time when a resolution has been reached.