Invoice Exception Name | Description of Exception | Action | Who email goes to |
PRICE | Invoice Line Amount > 25% tolerance above PO Line price (Science Warehouse suppliers will be set at 1%) | Email notification with Approve/Reject action. Access to the scanned invoice image will be included. | PO Approver (if the increase in price results in the total exceeding the authorisation limit of the original approver, the email will be sent to an authorised signatory with the next limit) |
MAX SHIP AMOUNT | Invoice is >£150 above PO total | Email notification with Approve/Reject action. Access to the scanned invoice image will be included. | PO Approver (if the increase in price results in the total exceeding the authorisation limit of the original approver, the email will be sent to an authorised signatory with the next limit) |
QTY RECEIPT | Goods not receipted | Email notification requesting receipt to be entered. Access to the scanned invoice image will be included. | PO Buyer |
INVOICE/PO MISMATCH | Extra lines on the invoice compared to the PO | Email notification requesting PO to be created for extra lines. Access to the scanned invoice image will be included. | PO Buyer |
DELIVERY CHARGE | If delivery cost £150 or below AP will enter an extra distribution line and pay the invoice. If >£150, invoice goes to Invoice/PO Mismatch Hold. | Email notification requesting PO to be created for delivery cost. Access to the scanned invoice image will be included. | PO Buyer |
NO PO or Invalid PO | No PO number on invoice or PO number invalid. | Invoice returned to supplier. | N/A |
VAT (Medical Research) | If invoice has VAT amount, but PO marked as exempt as for Medical Research. | AP email VAT Cert to supplier and ask for credit note. | Supplier |