Open shared mailbox in Outlook Web Access (OWA)
Shared mailboxes allow a group of users to view and send email, and share a calendar from a common mailbox.
If your mailbox has been set up, use this guide to learn how to open it.
Before you start...
- You will need to have gone through the process of setting up your shared mailbox before you can open it.
- Check your browser compatibility to ensure you meet the minimum requirements for using OWA.
Instructions
1. Click on the account name button on the top-right corner and select Open another mailbox...
![](https://www.ucl.ac.uk/isd/sites/isd/files/styles/medium_image/public/migrated-files/asm1.png?itok=k4i6wZWi)
Fig 1. Open another mailbox... option
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2. A search prompt will appear. Enter the name or email address of the shared mailbox within the search field and select the correct account from the provided results. Select Open.
![Fig 2. Search box… Fig 2. Search box…](https://www.ucl.ac.uk/isd/sites/isd/files/styles/medium_image/public/migrated-images/asm2.png?itok=7iamVm2D)
Fig 2. Search box
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3. The shared mailbox will now open as a new window or tab within your browser.
Related guides and other info:
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