Staff Survey 2013 – We Made Your Views Count
In anticipation of the next UCL staff engagement survey, which will run from 9 - 27 November 2015, we thought it would be helpful to highlight to staff some of the key themes that emerged and examples of actions that took place in response.
We asked you what mattered to you and the headline results showed several areas for focus. So, what have we done?
Developing strategies and values
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Building and consolidating the direction and leadership within UCL
- Director of Planning post created and new team developed to strengthen direction.
- New leadership programmes developed or enhanced:
- Renewed Heads of Department development
- Leadership in Action for Researchers
- Leading Change in HE Introduction to Leadership
- Leading on Diversity
- Coaching and mentoring
- Leadership and management courses introduced for staff in grade 5 and above
Tackling poor performance
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Improve upwards communication
- improved upward communication embedded in strategic consultation processes, e.g. UCL 2034; Global Engagement Strategy, etc.
- Refreshed and/or created various Diversity Forums (Race Equality Group; 50:50; LGBT, Disability, Parents and Carers Network) to engage with and influence policy development
- New all-staff consultation process in place for proposed changes to HR policies and procedures.
Improve understanding and perceptions of Reward
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All staff feel equally engaged and valued
- Inaugural Professional Services conference held June 2014 to celebrate and promote work of professional services staff.
- Supported the development of staff networks such as Astrea, UCL Women and PACT
- Provost Excellence Award Scheme launched
What about local developments?
Deans, Vice-Provosts and Heads of Divisions are responsible for ensuring they identify three areas to celebrate, three areas to improve and three to investigate further and to develop clear action plans with improvement outcomes and measures for their areas. These are reported back to the Senior Management Team every six months to ensure actions continue to be reviewed and evaluated. Each action plan and updates is available on the (archive) staff survey website . Further case studies are available on the staff survey website.
Professor Graham Hart, SMT Staff Survey Champion