LONDON'S GLOBAL UNIVERSITY
STAFF SURVEY 2011 |
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Message of support from the Trade Unions Guidance Notes for Managers / Academic Leaders
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This document contains useful information to help you support your team when completing the staff survey. It is important that we all support the survey and encourage the highest response rates possible. Good response rates will mean you get valuable feedback about your Faculty/Division/Department. If you require additional information, please use the following contacts in the first instance: Staff Survey Faculty Champions
ORC International Helpdesk: Tel: 020 7675 1196 Guidance Notes for Managers / Academic Leaders These notes are intended to provide extra help and guidance for Managers / Academic Leaders. There is additional information in the main Frequently Asked Questions document on the website so please refer to these in conjunction with this document. The importance of high response rates As a manager or academic leader, you have the most day to day contact with the people completing the surveys and, as such, can influence the response rate for your immediate team or department. It will be really helpful if you can actively encourage all your direct reports complete their survey. Whether what they have to say about UCL is positive or negative, we do want to hear it. Please ensure that people are aware that they can complete the survey during their working day. In some circumstances it may be helpful to set up an area for employees to do this away from the distractions of their day job. However it is achieved, it is important for people to be aware that they are not expected to use their own personal time to complete this survey. For every completed survey we will donate £10 to the student hardship fund. Who is running the survey?
These rules mean that ORC International cannot share raw data or individual responses with the University. They will only provide the University with anonymised reports. Therefore the University will not be able to view the opinions of individuals or know who has responded. Who will take part? Only current employees have been invited to take part in the survey, not casual workers, agency workers, Emeritus or other associate persons not directly employed. What happens about staff who are absent from work due to illness or maternity leave, etc.? What does the survey cover? What help is offered by ORC International's helpdesk? The helpdesk can be contacted on 020 7675 1196 or via email UCLhaveyoursay@orcinternational.co.uk
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