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Your Higher Education Achievement Report (HEAR) is an internationally recognised, secure digital record of your achievements, both academic and non-degree related, that have been verified by UCL.
On this page:
- HEAR overview
- Are you eligible for a HEAR?
- How it works
- Activating your account with Gradintelligence
- Accessing your HEAR
- Sharing your HEAR
- Gradintelligence account-recovery process
- Non-degree related student achievements
HEAR Overview
The Higher Education Achievement Report (HEAR) is a secure digital document that you can access and share for life.
You can use your HEAR throughout your studies and after you graduate as a record of your achievements, both academic and non-degree related, that have been verified by UCL. Non-degree related activities could include being an officer of a Club / Society, certain voluntary activities or completed Language Centre modules that do not form part of your degree programme.
See our full list of non-degree related student achievements that have been approved for inclusion on HEAR transcripts.
You can share your HEAR with third parties when you apply for jobs, internships, placements and with other universities as a fully certified record of your academic results and non-degree related student achievements.
It is free to access and share your HEAR.
Are you eligible for a HEAR?
You are eligible for a HEAR if you are an undergraduate student who:
- first commenced your studies at UCL in 2011-2012 or thereafter, with the exception of students registered on the following programmes: MB,BS, Intercalated degrees, Affiliate programmes, Certificate in Medicines Management for Pharmacy Technicians programme
- first commenced your studies in 2012-2013 or thereafter with the School of Pharmacy, with the exception of students registered on the Certificate in Medicines Management for Pharmacy Technicians programme
- first commenced your studies in 2015-2016 of thereafter with the IOE, UCL’s Faculty of Education and Society.
If you are not eligible for a HEAR, you can request a UCL e-transcript – see our transcripts webpage for more information.
How it works
We partner with a company called Gradintelligence to provide your HEAR - this is a free service. Gradintelligence also provide our Digital Award Certificates to students following award.
If you are eligible for a HEAR, you will be automatically registered with Gradintelligence and will receive an email invitation to activate your account. This will be sent from Gradintelligence to your UCL email address and is usually sent towards the end of your first year of study. If you cannot find this email or did not activate the link within 30 days of receiving it, you can follow the Gradintelligence account recovery process to gain access to your account.
Once you have activated your account, you will be able to view your HEAR and share a secure token with third parties to enable them to view your HEAR.
Throughout your studies, UCL will update your HEAR twice a year (in August and October) to show your latest results and achievements. You will receive an email from Gradintelligence when your HEAR has been updated. Each publication will overwrite any previous HEAR documents. When you leave UCL, a final version will be published. Following award, you will also be able to view / share your Digital Award Certificate via your Gradintelligence account.
Activating your account with Gradintelligence
You must activate your Gradintelligence account in order to access / share your HEAR.
When you activate your account, you will create your own Gradintelligence username and password. You can continue to use these to log in to Gradintelligence and access your HEAR after you have left UCL.
- If it is your first time using Gradintelligence at UCL, you will need to activate your account using the link sent to your UCL email address (search Gradintelligence to find it). If you cannot find this or did not activate the link within 30 days of receiving the email, you should follow the Gradintelligence account recovery process to gain access to your account.
- If you have previously accessed your HEAR, you will have already created a username and password for your account. If you cannot remember these, you should follow the Gradintelligence account recovery process to gain access to your account.
Accessing HEAR
Once you have activated your account, you can view your latest HEAR at any time by logging in to Gradintelligence using the username and password that you created.
If you have forgotten your username and / or password, you should follow the Gradintelligence account recovery process to gain access to your account.
Sharing your HEAR with third parties
You can share your HEAR with a third party directly from the Gradintelligence website.
You can specify who can see your HEAR and how long they can view it for, and you can also request to be notified when your HEAR has been viewed.
Follow the steps below to share your HEAR:
- Log into your account on Gradintelligence
- Select ‘My Documents’
- Click on ‘Share’ next to your HEAR
- Complete the Share Document form. You can use this form to specify how long the recipient will have access to your HEAR, how many times they can view it and you can request to be notified when the HEAR has been accessed.
- Click ‘Continue’
- Check your details are entered correctly, tick the box to consent to your document being shared and click ‘Share Now’
The selected recipient will then receive an email from documentservices@gradintel.com with a document access token which they can use to view your HEAR.
Gradintelligence account recovery process
Follow these steps if your activation link has expired, or you cannot remember your Gradintelligence username or password.
- Go to the account recovery page on Gradintelligence
- Select University College London from the Institution dropdown list, enter your student number and Date of Birth, use Captcha to authenticate and click ‘Submit’
- Choose a verification method
- Once verified, you will be redirected to the account activation page where you will be asked to reconfirm your Date of Birth, set your new account username and password, and specify a security question and answer so that you can then use these to reset your password, should you forget it in the future.
Non-degree related student achievements
Work related activity, including internships, placements and paid work can be recognised where the work-related activity is pre-approved by the Faculty or UCL Careers and is directly applicable and relevant to the learning outcomes of the student’s programme of study or enables the student to gain valuable employability skills.
The following activities have been approved for inclusion on HEAR transcripts by the Programme and Module Approval Steering Group on behalf of the Education Committee:
- Activities verified as significant by the Careers Service
- Dean’s List and Academic Medals
- Departmental/Divisional Prizes
- Global Citizenship
- Language Centre courses not undertaken as part of a degree programme
- Officers of Departmental/Divisional Clubs and Societies
- Other Activities verified as significant by Outreach
- Scholarships received for merit and for merit and need
- StARs
- Student Ambassadors/Mentors
- Student Reviewer for Internal Quality Review
- UCL Advances
- UCLU Colours
- UCLU Officers of Clubs and Societies
- Voluntary activities verified as significant by Museums and Collections
- Voluntary activities verified as significant by the Voluntary Services Unit
If you have undertaken an activity which you think may be eligible for inclusion on your HEAR, please log this via askUCL.
Contacting us
If you have a query or require information relating to HEAR, you may log an enquiry via askUCL.