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Personal Academic Tutor dashboard accessibility statement

This accessibility statement applies to the Personal Academic Tutor dashboard.

The UCL (University College London) Personal Academic Tutor dashboard is a report made available via a web browser to Personal Academic Tutors to provide them with a secure and easy to digest information about the students they are tutoring. The goal is to facilitate better conversations with each student about their academic progress.  

The dashboard is delivered using Microsoft’s visualisation tool ‘Power BI Service (app.powerbi.com)’. The accessibility of the underlying Power BI product is the responsibility of Microsoft as the third-party supplier, but UCL is responsible for ensuring that accessibility features and best practices have been followed when designing and configuring the dashboard.  

The website has been designed to ensure: 

  • Semantic HTML structure supports the Tab keyboard key, enabling both mobile and desktop users to navigate to page content. 
  • All links and buttons are accessible through keyboard keys and a mouse. 
  • Supports zooming in up to 400% using Power BI’s zoom controls, without losing any text or functionality. 
  • Alternative content: All images and buttons have alternative content for screen-reader users, enabling specific descriptions for non-textual elements.
  • High-contrast versions can be selected.

The accessibility of the content on the website and app is the responsibility of University College London content editors and this is further explained in this statement. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this app and website are not fully accessible. You can see a full list of any issues we currently know about in the non-accessible content section of this statement.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the service
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply:

The IT (Information Technology) Services Service desk aims to respond to emails within one business day. 

If you need information on this website in a different format like accessible PDF (Portable Document Format), large print, easy read, audio recording or braille, please contact us.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Read tips on contacting organisations about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

University College London is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Microsoft, the third-party supplier, is responsible for the platform’s technical accessibility. Visit the Microsoft Conformance Reports website that includes links to the full Accessibility Compliance Reports (WCAG (Web Content Accessibility Guidelines) 2.0).

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

This section covers issues that we need to fix and are working to do so. The issues listed in this section refer to both the platform (Power BI) and the UCL content hosted in the Personal Academic Tutor dashboard. 

The Personal Academic Tutor dashboard uses the third-party Power BI platform which means that some aspects of its accessibility are outside of our immediate control.  

Platform accessibility 

The Power BI application is compliant with Web Content Accessibility Guidelines v2.0 based on the report published by Microsoft on 15 February 2018. There are some exceptions, but they are not applicable to the Personal Academic Tutoring dashboard. UCL are continuing to test the platform to identify additional issues directly related to UCL's implementation and will update this statement accordingly.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are currently working on fixing these essential documents or replacing them with accessible html web pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Video content

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd of September 2020. This content is also exempt from the regulations. All new video content we produce will have appropriate captions, audio descriptions and transcripts, as necessary.

Online maps

Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.

Third-party content

Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites
  • documents which are sent to us and uploaded, or comments left on pages by members of the public

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

UCL encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

In addition to reviewing Microsoft's conformance report, we selected a prioritised sample of UCL websites based on their usage, criticality to the student experience and how representative they were of other pages using similar templates or covering related processes. 

For third-party applications we have sourced accessibility statements from suppliers directly (wherever possible) and added these to searchBOX (a centralised, independent directory of third-party accessibility information) and documented this in our accessibility statements.

What we’re doing to improve accessibility

UCL has created a Digital Accessibility Policy to help us embed accessible by design approaches to our own development as well as externally procured digital systems and we are actively engaged in processes to assess and prioritise remediation of existing systems.

In addition, accessibility is at the heart of our new Design System that will underpin all future digital system development. 

Preparation of this accessibility statement

This statement was prepared on 09 September 2024. It was last reviewed on 09 September 2024. The test was carried out by Microsoft and UCL.