Raise a Service Request

If you discover a building fault, need assistance with building maintenance including cleaning, want help with a move or want to book an estates service, you will need to raise a service request.

Find the right option for requesting a repair to a fault in a building at UCL. 

MyCampus: A system for better service requests

Requests for maintenance, repair, cleaning, setting up for an event, or moving can now be done via MyCampus (with the exception of buildings on the UCL East campus).

Find out more about MyCampus including how to report and FAQS

UCL East

To raise a request at One Pool Street or Marshgate, you can either: 

• Report the issue via e-mail 
• Report to the front desk 
• Telephone +44 (0)33 3555 2980 
• Complete our Service Request form.