How to install Adobe CC suite: named user

This guide explains how to install and activate an Adobe CC suite named user license.

This guide is aimed at...

• IT Administrators
• Staff
• SLMS staff

Before you start...

Before installing any Adobe software, ensure that you have purchased the correct number of licenses and have removed any Adobe trial software. If you have not, then please purchase a named user license from ISD Purchasing via an Electronic IDT stating the first name, last name and email address of the user in the order.

Instructions

• How to join the Adobe CC suite named user agreement
• How to install Creative Cloud desktop app windows
• How to install Creative Cloud desktop app mac

How to join the Adobe CC suite named user agreement

1. An Adobe CC suite invitation email will be sent to you direct from Adobe Creative Cloud (message@adobe.com) with the subject "Access is granted. Enjoy All Apps plan now." inviting you to join Adobe Creative Cloud.

Note: if you have not received this email, please check your junk/spam folders before emailing IT Purchasing.

2. The email will state UCL has given you to access to All Apps plan. Click "Get started" to proceed.

Fig 2 - Click on the 'Get Started' invitation email

3. A webpage will open, click Sign in with an Enterprise ID.

Fig 3 - Sign in with an Enterprise ID

4. Sign in with your UCL user id email address (eg. ccaaxxx@ucl.ac.uk).

Fig 4 - Enterprise ID sign in

5. Select Enterprise ID.

Fig 5 - Select Enterprise ID

6. You will be redirected to UCL Shibboleth. Sign in with your UCL credentials.

Fig 6 -  Sign in with your UCL credentials

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How to install Creative Cloud desktop app windows

7. Once signed in, download the Creative Cloud desktop app from the creative cloud apps catalogue.

Fig 7 - Download the Creative Cloud app

8. Once downloaded run CreativeCloudSet-Up.exe

Fig 8 - Run CreativeCloudSet-Up.exe

9. The UAC security window will come up, click yes to proceed.

Fig 9 - UAC window

Fig 10 - Installing Creative Cloud Desktop app: windows

10. The Creative Cloud Desktop app will now prompt for your Enterprise ID credentials to be entered again, click Sign in with an Enterprise ID.

Fig 11 - Creative Cloud Installer - Sign in with an Enterprise ID

11. Sign in with your UCL userid email address (eg. ccaaxxx@ucl.ac.uk).

Fig 12 - Creative Cloud Installer - Enterprise ID sign in

12. Select Enterprise ID.

Fig 13 - Creative Cloud Installer - Select Enterprise ID

13. You will be redirected to UCL Shibboleth. Sign in with your UCL credentials.

Fig 14 - Creative Cloud Installer - Sign in with your UCL credentials

14. Start installing.

Fig 15 - Creative Cloud Installer - Start installing

Fig 9 - Creative Cloud Desktop app - sign in: Windows.

Fig 16 - Creative Cloud Desktop app - Get started: Windows

15. Once signed in, click on the Apps tab to download/Install the relevant app(s).

Fig 17 - Creative Cloud Desktop app - App list: Windows

16. Installed/Installing applications will be shown under the Installed Apps section.

Fig 18 - Installed/Installing Apps: Windows

17. Once installed to open program double click the app icon via the App list or from the Start Menu Programs list.

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How to install Creative Cloud desktop app mac

18. Once accepted, download the Creative Cloud desktop app from the creative cloud apps catalogue.

Fig 19 - Download the Creative Cloud app

19. Once downloaded double click on the CreativeCloudInstaller.dmg.

Fig 20 - CreativeCloudInstaller.dmg

20.The Creative Cloud installer window will pop up. Double click on the icon.

Fig 21 - Creative Cloud Installer icon

Fig 22 - Installing Creative Cloud desktop app: Mac

21. The Creative Cloud Desktop app will now prompt for your Enterprise ID credentials to be entered again. Click Sign in with an Enterprise ID.

Fig 23 - Creative Cloud Desktop app - Sign in: Mac

22. Once signed in, click on the Apps tab to download/Install the relevant app(s).

Fig 24 -  Creative Cloud Desktop app - Get started: Mac

Fig 25 - Creative Cloud Desktop app - App list: Mac

23. Installed/Installing applications will be shown under the Installed Apps section.

Fig 26 - Installed/Installing Apps: Mac

24. Once installed to open program double click any app icon via the App list or via Finder > Applications.

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Related guides & other info

• How to install Adobe CC single app : named user
• How to install Adobe CC: device win
• How to install Adobe CC: device Mac
• Searching for details of software package or application
• Downloading software
• Installing software you have downloaded

Help & Support

For further help and assistance, you will need to contact IT Services.