Help a student in a mental health crisis – PLEASE ACT IMMEDIATELY
Before you start
Signs of a potential crisis include:
- A student mentioning suicidal thoughts, along with plans and the means to act on these, or immediate plans to harm themselves;
- A student mentioning an intention to harm others; and/or
- Extreme emotional distress.
- dial 222 from any landline UCL phone and request an ambulance. They will help get the ambulance to your location; or
- call 9 999 from a UCL phone or 999 from a mobile; or
- escort the student to the closest A&E (this is UCLH if you're at UCL's main Bloomsbury campus).
- contact their GP for an emergency appointment; or
- call NHS 111 for guidance and/or an urgent appointment with the closest available GP.
If a student has plans and the means to act on suicidal thoughts and is worried about keeping themselves safe, you must:
If the student is not in immediate danger, but requires urgent support you should help them: