Support and Wellbeing Services

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space to discuss any issues that may be affecting your ability to study. All of our support services are free of charge and open to UCL students of all levels.

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Contact us

askUCL: submit an enquiry online to find the guidance and answers to your questions.
Visit the team: talk to us in person between 10am and 6pm on weekdays.
Student Support Phone Lines: call us and speak to an adviser 24 hours a day, 7 days a week, 365 days a year.

General support

Access our support and resources to address any academic and wellbeing concerns you may have.

Mental health and wellbeing

Male student talking to a member of staff

Information and advice on managing any mental health or wellbeing difficulties impacting your ability to study.

Disability and neurodiversity

Dedicated support and reasonable adjustments for students who are disabled or have a long-term health condition.

Personal safety

Guidance on keeping yourself safe whether in person or online, in London or elsewhere, and who to contact in an emergency.

Physical health

Female doctor examining a female patient

Find out how to access health care, including important information on registering with a GP and vaccinations.

Sexual misconduct and violence

Learn more about the support available for students who are victims of sexual violence or abuse, both within and outside of UCL.

Events and activities

Three female students petting a Pets as Therapy Dog

Discover our wide range of health and wellbeing events you can attend throughout the year.

Identity

Four students laughing on the Portico steps during Welcome

Find the relevant information and services available at UCL to support all aspects of your personal identity.

Additional information

Group of students sat by the Engineering Cafe

Further guidance for staff, caregivers and students about our team, resources and external support.

Harm Reduction Policy

UCL is replacing a zero-tolerance approach to drugs and alcohol with a Harm Reduction Policy to reduce the harms associated with misuse or abuse. We invite you to share your thoughts and experiences through our Harm Reduction Policy survey.

Complete the survey between Monday 18th November until Sunday 8th December 2024 for the chance to win £100. You do not have to drink alcohol or use drugs to take part. UCL will only receive anonymised data.

Complete the Harm Reduction Policy survey

Share your experience

We are committed to making any necessary changes to improve the support we offer to UCL students. If you have accessed our support, we would love to hear about your experience with Student Support and Wellbeing Services.

Please share your feedback with us