Transactional HR

The Transactional HR family sits within the Human Resources practice area. An example career pathway could take you from Administrative Assistant to HR Manager.

What is Transactional HR?

This job family supports people throughout their employee journey at UCL, through delivering timely effective, accurate and customer-based transactional HR services to UCL staff, managers and the wider organisation. We are usually the first point of contact for people-related queries in departments or centrally, often acting as an interface between key stakeholders. We also have responsibility for ensuring UCL’S compliance with key HR-related legislation (e.g. Right to work, Equality Act, GDPR and HMRC), communicating and working flexibly to ensure that individual needs are met within policy guidelines and in managing data with sensitivity and respect.

Whether based in a local department, or within central services this job family is about understanding workplace context and culture - drawing on our knowledge of the area, the institution and HEI best practice to plan and to provide advice. In Workplace Health this includes preparing students (e.g. medical) for a work environment (e.g. NHS, Laboratory work). We know how and when to draw on expertise and specialisations across the organisation, and work in an organised and agile way with deal effectively with competing demands in a changing landscape.