Example job roles: Educational Media Support Officer
Level: Independent
Experiences
Activities and responsibilities likely to be required when working at this level
- Provide and deliver practical support for media production activities both in the studio and on location.
- Understand and be able to undertake audio and video production and use technical platforms for media production,
- Data management and distribution of content.
- Diagnose media and IT hardware and software issues.
- Produce documentation on how to create and produce media content
- Develop and organise workshops and demonstrations, and be able to advise on the best use of media production software.
- Build relationships with a variety of stakeholders and use a range of communication methods and platforms.
- Be able to document discussions, actions and decisions using applications such as MS Office365
- Follow key processes and methodologies with excellent attention to detail.
- Work independently or with minimal supervision and prioritise and deliver own work in line with team priorities
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Get involved in media projects and be flexible, practical and open to change.
- Develop skills in using media hardware and software.
- Observe how media producers set up shoots and prepare people to be filmed.
- Learn to give advice in both a written and verbal manner, and how to demonstrate the use of hardware and software.
- Improve customer service skills.
Learning from others
- Work alongside colleagues and ask questions, watch, listen and ask
- Join professional bodies
Formal learning
- LinkedIn Learning courses
- Industry-led courses
- Presentation and writing skills
- Digital accessibility skills
- Train-the-trainer courses
Transferable skills and competencies
UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
Planning and organising
- Setting objectives
- Planning
- Managing time
- Managing resources
- Monitoring progress
Following instructions and procedures
- Following directions
- Following procedures
- Time keeping and attending
- Demonstrating commitment
- Showing awareness of safety issues
Working with people
- Understanding others
- Adapting to the team
- Building team spirit
- Recognising and rewarding contributions
- Listening
- Consulting others
- Communicating proactively
- Showing tolerance and consideration
- Showing empathy
- Supporting others
- Caring for others
- Developing and communicating self-knowledge and insight
UCL Ways of Working
These describe expected behaviours in line with UCL culture and values. For Ways of Working indicators and steps to development please refer to the Ways of Working website.
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.